Perfect Phrases for Performance Reviews

Скачать книгу (размер 1 136 Kb , формат fb2, страниц 224) Аннотация: The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs? This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any…

Perfect Phrases for Writing Grant Proposals

Скачать книгу (размер 973 Kb , формат fb2, страниц 192) Аннотация: These days, it's not enough to work for a good cause or worthy organization. If you want to receive funding from a corporation, community, foundation, or government institution, it all comes down to one thing: your proposal. With hundreds of ready-to-use Perfect Phrases, you'll quickly know the right words to use for the three major sections of every successful grant proposal: — How to introduce…

Perfect Phrases for Customer Service

Скачать книгу (размер 1 299 Kb , формат fb2, страниц 256) Аннотация: «You've heard it a million times: «The customer is always right.» But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and…

Quest Intro Reading and Writing (+ Audio CD)

Скачать книгу (размер 565 Kb , формат fb2) Аннотация: Quest, Second Edition prepares students for academic success. The integrated Quest Second Edition program provides robust scaffolding to support and accelerate each student's journey from exploring general interest topics to mastering academic content.

Introduction to Water Resource Recovery Facility Design

Скачать книгу (размер 4 318 Kb , формат fb2, страниц 848) Аннотация: Fully updated for the latest regulations and standards, the second edition of this renowned Water Environment Federation book provides students and practicing engineers with authoritative information on state-of-the art facility design and treatment processes. The text addresses the challenges of the design engineer's job--to incorporate new technology and innovations while producing a facility…

Vertebrates: Comparative Anatomy

Скачать книгу (размер 4 048 Kb , формат fb2, страниц 795) Аннотация: Designed for an upper-level majors course, this title features an emphasis on function and evolution of vertebrates, complete anatomical detail, and excellent pedagogy.